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CP268 notice: what it means and what to do
Got an IRS CP268 notice? Here is what it means, your deadline, what to check before you answer, and how to reply. Check your own letter free: it stays on your phone.
Check my CP268 notice freeWhat the IRS says this notice is about
We made changes to your return because we believe there is a miscalculation on your return. You have a potential overpayment credit because of this miscalculation.
What you need to do
- Read and review your notice carefully ― it will explain the change
- Compare our changes to the information on your tax return
- Call the toll-free number listed on your notice within 30 days to request a refund check or to apply the credit to other types of tax or tax periods
- Correct your copy of your tax return for your records
Your deadline
The IRS page for this notice mentions 30 days. Always use the date printed on your own notice.
What to check before you answer
You have 60 days to disagree
If you disagree with the change and ask in writing within 60 days of the notice date, the law requires the IRS to reverse it. If the IRS still disagrees, it must then use the regular process, which keeps your appeal rights.
Is this letter really from the IRS?
The IRS writes first by mail. A real letter shows a notice or letter number, your name and part of your tax ID number. The IRS does not ask for payment by gift card, crypto or wire transfer. If in doubt, sign in to your IRS online account, where many notices are listed.
Common questions
What do I do if I find an uncredited or misapplied payment?
Contact us at the toll-free number listed on your notice with your information. Our representative will discuss the issue with you and provide further instructions.
What choices do I have about what to do with my overpayment?
You can have your overpayment credit refunded to you or you can have it applied to other taxes or tax periods.
When can I expect to receive my refund?
You will receive it in four to six weeks if you respond to your notice within 30 days and if you owe no other taxes or debts we’re required to collect.
What can I do if I don't receive my refund in four to six weeks?
Call us at the telephone number listed on your notice.
What do I do if I need to make a correction to my account?
Contact us at the toll-free number listed on your notice with your information. Our representative will discuss the issue with you and provide further instructions.
What do I need to do next year to get my refund through a direct deposit?
Complete a Form 8050, Direct Deposit of Corporate Tax Refund PDF , and attach it to your return next year when you file your Form 1120, U.S. Corporation Income Tax Return PDF , or your Form 1120S, U.S. Income Tax Return for an S Corporation PDF .
Helpful information
- Publication 15, (Circular E), Employer's Tax Guide PDF
- Publication 4169, Tax Professional Guide to the Electronic Federal Tax Payment System PDF